Frequently Asked Questions
Everything you need to know about shopping with Peggy Concept Store.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the country. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 14-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate pieces from various designers, we recommend checking the specific measurements provided for each garment.
Do you restock items that are sold out?
To maintain exclusivity, many of our concept pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if a return occurs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.